Factors affecting medical file documentation during telephone triage at an emergency call centre: a cross-sectional study of out-of-hours home visits by general practitioners in France

• Main Authors: Matthieu Heidet (Author), Florence Canoui-Poitrine (Author), François Revaux (Author), Thomas Perennou (Author), Maeva Bertin (Author), Charles Binetruy (Author), Julien Palazzi (Author), Eric Tapiero (Author), Michel Nguyen (Author), Paul-Georges Reuter (Author), Eric Lecarpentier (Author), Julien Vaux (Author), Jean Marty (Author)
• Format: Book
• Published: BMC, 2019-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background In France, general practitioners (GPs) perform out-of-hours home visits (OOH-HVs) after physician-led telephone triage at the emergency call centre. The quality of a systematic physician-led triage has not been determined in France and may affect the efficiency of the OOH-HV proc...