Patients' satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia

• Main Authors: Hiwot Amare Hailu (Author), Adinew Desale (Author), Anteneh Yalew (Author), Habtamu Asrat (Author), Sisay Kebede (Author), Daniel Dejene (Author), Hiwot Abebe (Author), Andargachew Gashu (Author), Dereje Yenealem (Author), Birhan Moges (Author), Nebiyou Yemanebrhane (Author), Daniel Melese (Author), Ashebir Gurmessa (Author), Awad Mohammed (Author), Zekaryas Getu (Author), Gonfa Ayana (Author), Adisu Kebede (Author), Ebba Abate (Author)
• Format: Book
• Published: BMC, 2020-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Knowing customers' level of satisfaction is relevant to improve and provide quality health care services. In the clinical laboratory, monitoring customers' satisfaction is an important indicator of the quality management system and required by international laboratory s...