Can doctors improve the patient experience by rearranging the furniture and equipment in their office? A video recorded simulation

• Main Authors: Moyez Jiwa (Author), Catherine Krejany (Author), Lee Gaedtke (Author), Epi Kanjo (Author), Ruthra Nagendran (Author), Carolyn O'Shea (Author), Iain Greenlees (Author)
• Format: Book
• Published: The Beryl Institute, 2019-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

The design of this study is a video-recorded simulated consultation. Its aim is to evaluate the effect of changing seating arrangements and stethoscope visibility on patient enablement and non-verbal behaviour. Twelve simulated consultations with six actor-patients and a 'real' doctor were...