A qualitative study of National Health Service (NHS) complaint-responses
Abstract Background Healthcare complaints are grievances that may be indicative of some system failures, individual failings, or a combination of both. Moreover, the experience of making a complaint, including its outcome, often falls short of patient expectations, particularly in relation to the in...
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| Format: | Book |
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BMC,
2021-07-01T00:00:00Z.
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A1234.567 |
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