User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis

BackgroundChatbots have become a promising tool to support public health initiatives. Despite their potential, little research has examined how individuals interacted with chatbots during the COVID-19 pandemic. Understanding user-chatbot interactions is crucial for developing services that can respo...

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Main Authors: Hyojin Chin (Author), Gabriel Lima (Author), Mingi Shin (Author), Assem Zhunis (Author), Chiyoung Cha (Author), Junghoi Choi (Author), Meeyoung Cha (Author)
Format: Book
Published: JMIR Publications, 2023-01-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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