User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis
BackgroundChatbots have become a promising tool to support public health initiatives. Despite their potential, little research has examined how individuals interacted with chatbots during the COVID-19 pandemic. Understanding user-chatbot interactions is crucial for developing services that can respo...
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| Main Authors: | , , , , , , |
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| Format: | Book |
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JMIR Publications,
2023-01-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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