Protocol: a multi-level intervention program to reduce stress in 9-1-1 telecommunicators
Abstract Background Nationwide, emergency response systems depend on 9-1-1 telecommunicators to prioritize, triage, and dispatch assistance to those in distress. 9-1-1 call center telecommunicators (TCs) are challenged by acute and chronic workplace stressors: tense interactions with citizen callers...
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| Main Authors: | , , , , , , , , |
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| Format: | Book |
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BMC,
2018-05-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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