Investigating innovations in outpatient services: a mixed-methods rapid evaluation

• Main Authors: Chris Sherlaw-Johnson (Author), Theo Georghiou (Author), Sarah Reed (Author), Rachel Hutchings (Author), John Appleby (Author), Stuti Bagri (Author), Nadia Crellin (Author), Stephanie Kumpunen (Author), Cyril Lobont (Author), Jenny Negus (Author), Pei Li Ng (Author), Camille Oung (Author), Jonathan Spencer (Author), Angus Ramsay (Author)
• Format: Book
• Published: NIHR Journals Library, 2024-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background Within outpatient services, a broad range of innovations are being pursued to better manage care and reduce unnecessary appointments. One of the least-studied innovations is Patient-Initiated Follow-Up, which allows patients to book appointments if and when they need them, rather than fol...