Use of performance indicators in the nursing service of a public hospital Utilización de indicadores de desempeño en servicio de enfermería de hospital público Utilização de indicadores de desempenho em serviço de enfermagem de hospital público

• Main Authors: Carmen Silvia Gabriel (Author), Marcia Regina Antonieto da Costa Melo (Author), Fernanda Ludmila Rossi Rocha (Author), Andréa Bernardes (Author), Tatiana Miguelaci (Author), Maria de Lourdes Prado Silva (Author)
• Format: Book
• Published: Universidade de São Paulo, 2011-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

The study aimed to identify performance indicators adopted by the Nursing Service of a public hospital and to analyze the opinions of the nurses regarding the use of these indicators to evaluate the quality of the nursing care. This is descriptive exploratory study with a quantitative approach, whic...