Developing approaches to the collection and use of evidence of patient experience below the level of national surveys

• Auteurs principaux: Elizabeth Gibbons (Auteur), Chris Graham (Auteur), Jenny King (Auteur), Kelsey Flott (Auteur), Crispin Jenkinson (Auteur), Raymond Fitzpatrick (Auteur)
• Format: Livre
• Publié: The Beryl Institute, 2016-04-01T00:00:00Z.
• Sujets: article
• Accès en ligne: Connect to this object online.

National approaches to collecting patient feedback provide trust level information which although can provide a benchmark for trusts often doesn't provide information about specific services or patients experiences of pathways of care. This more granular level of data could be more informative...