Developing approaches to the collection and use of evidence of patient experience below the level of national surveys

• Ngā kaituhi matua: Elizabeth Gibbons (Author), Chris Graham (Author), Jenny King (Author), Kelsey Flott (Author), Crispin Jenkinson (Author), Raymond Fitzpatrick (Author)
• Hōputu: Pukapuka
• I whakaputaina: The Beryl Institute, 2016-04-01T00:00:00Z.
• Ngā marau: article
• Urunga tuihono: Connect to this object online.

National approaches to collecting patient feedback provide trust level information which although can provide a benchmark for trusts often doesn't provide information about specific services or patients experiences of pathways of care. This more granular level of data could be more informative...