Developing approaches to the collection and use of evidence of patient experience below the level of national surveys

• Päätekijät: Elizabeth Gibbons (Tekijä), Chris Graham (Tekijä), Jenny King (Tekijä), Kelsey Flott (Tekijä), Crispin Jenkinson (Tekijä), Raymond Fitzpatrick (Tekijä)
• Aineistotyyppi: Kirja
• Julkaistu: The Beryl Institute, 2016-04-01T00:00:00Z.
• Aiheet: article
• Linkit: Connect to this object online.

National approaches to collecting patient feedback provide trust level information which although can provide a benchmark for trusts often doesn't provide information about specific services or patients experiences of pathways of care. This more granular level of data could be more informative...