Factors Influencing the Opinion of Patients Concerning the Functioning of the Polish Hospital Before and After Ownership Transformation

• Main Authors: Jan Krakowiak PhD (Author), Mateusz Kuzdak MsS (Author), Adam Rzeznicki PhD (Author), Iwona Stelmach MD, PhD, Prof (Author), Alina Kowalska PhD (Author), Wlodzimierz Stelmach MD, PhD (Author)
• Format: Book
• Published: SAGE Publishing, 2014-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Studies of satisfaction among patients are a popular and frequently obligatory tool used in improving the quality of medical services worldwide. Becoming familiar with the opinion of the patients enables to adjust the venue to their expectations, thus contributing to the increase in its competitiven...