Clinician and staff experiences with frustrated patients during an electronic health record transition: a qualitative case study

• Main Authors: Sherry L. Ball (Author), Bo Kim (Author), Sarah L. Cutrona (Author), Brianne K. Molloy-Paolillo (Author), Ellen Ahlness (Author), Megan Moldestad (Author), George Sayre (Author), Seppo T. Rinne (Author)
• Format: Book
• Published: BMC, 2024-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Electronic health record (EHR) transitions are known to be highly disruptive, can drastically impact clinician and staff experiences, and may influence patients' experiences using the electronic patient portal. Clinicians and staff can gain insights into patient experiences...