Care in the hospital routine: perspectives of professional managers and nursing assistants

• Main Authors: Josane Rosenilda da Costa (Author), Sonia Silva Marcon (Author), Elen Ferraz Testón (Author), Guilherme de Oliveira Arruda (Author), Hellen Emília Peruzzo (Author), Hellen Pollyanna Mantello Cecilio (Author), Verônica Francisquete Marquete (Author)
• Format: Book
• Published: Universidade Federal do Ceará, 2020-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.
• Notes: 10.15253/2175-6783.20202143239; 2175-6783
• Keywords: nursing care; nursing; team; empathy; health management.; Nursing; RT1-120
• Source: Rev Rene, Vol 21, p e43239 (2020)

Objective: to understand the meanings of care in the hospital routine for nursing professionals working in management and care. Methods: qualitative study that adopted the Human Care Theory as a reference. 38 nursing professionals participated, including service coordinators, directors, nurse assistants and nursing technicians. Data collection took place through semi-structured interviews recorded, transcribed and submitted to Content Analysis, Thematic modality. Results: three categories emerged: possible and necessary: the rescue of meaning and subjective values of care; scientific and human potential as a determinant of care; and difficulties involved in care. Conclusion: care in the hospital routine was perceived by nursing managers and care professionals as an event monitored and influenced by operational aspects, of a more objective nature, as institutional barriers for bonding, but mainly due to subjective aspects, linked to the way of being of the heath professional which shape humanistic care.