Practice of standard management of outpatient complaints (门诊投诉患者临床规范处理实践)
Objective To observe the practice of standard management of outpatient complaints and improve the quality of outpatient medical care. Methods Total of 72 cases of outpatient complaints received from July 2020 to august 2020 were included as the control group, and another 72 cases of outpatient compl...
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Main Authors: | WANG Shengmei (王升梅) (Author), CHEN Jianyu (陈建玉) (Author), CHEN Mingxia (陈铭霞) (Author) |
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Format: | Book |
Published: |
Association of Integrative Nursing,
2022-05-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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