The Relationship between Waiting Time and Patient Satisfaction in The Outpatient of Public Hospital in Banjarbaru

• Những tác giả chính: Ichsan Rizany (Tác giả), Herry Setiawan (Tác giả), Musafaah Musafaah (Tác giả)
• Định dạng: Sách
• Được phát hành: Universitas Muhammadiyah Yogyakarta, 2021-06-01T00:00:00Z.
• Những chủ đề: article
• Truy cập trực tuyến: Connect to this object online.

Background: Outpatients often complain about hospital services, one of which is waiting time. High complaints have an impact on patient satisfaction. Currently, in several outpatient rooms at the hospital, long queues and long waiting times frequently occur. Objective: This study aims to determine t...