Effect of Customer Experience Quality on Loyalty in Fitness Services

Customer experience quality is an important and relatively new concept for service businesses in gaining a sustainable competitive advantage. Although the literature on customer experience quality is expanding, there is a gap concerning the antecedent and consequences of customer experience in fitne...

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Bibliographic Details
Main Authors: Eskiler Ersin (Author), Safak Furkan (Author)
Format: Book
Published: Sciendo, 2022-03-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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