Healthcare Providers' Perceptions of Challenges with Frequent Users of Emergency Department Care in Switzerland: A Qualitative Study

• Main Authors: Patrick Bodenmann MD (Author), Miriam Kasztura MS (Author), Madison Graells MS (Author), Elodie Schmutz MS (Author), Oriane Chastonay MS (Author), Marina Canepa-Allen MS (Author), Joanna Moullin PhD (Author), Michael von Allmen MS (Author), Melissa Lemoine PhD (Author), Olivier Hugli MD (Author), Jean-Bernard Daeppen MD (Author), Véronique S. Grazioli PhD (Author)
• Format: Book
• Published: SAGE Publishing, 2021-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Frequent users of emergency departments (FUED; ≥ 5 ED visits/year) commonly cumulate medical, social, and substance use problems requiring complex and sustained care coordination often unavailable in ED. This study aimed to explore ED healthcare providers' challenges related to FUED care to gai...