Usability, Acceptability, and Effectiveness of Web-Based Conversational Agents to Facilitate Problem Solving in Older Adults: Controlled Study

• Main Authors: Bennion, Matthew Russell (Author), Hardy, Gillian E (Author), Moore, Roger K (Author), Kellett, Stephen (Author), Millings, Abigail (Author)
• Format: Book
• Published: JMIR Publications, 2020-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundThe usability and effectiveness of conversational agents (chatbots) that deliver psychological therapies is under-researched. ObjectiveThis study aimed to compare the system usability, acceptability, and effectiveness in older adults of 2 Web-based conversational agents that differ in theo...