Evolution of patients' complaints in a French university hospital: is there a contribution of a law regarding patients' rights?

• Main Authors: Trolli Sergio (Author), Jegu Jérémie (Author), Fares Valia (Author), Gault Nathalie (Author), Giugliani Camila (Author), Biga Julie (Author), Vidal-Trecan Gwenaelle (Author)
• Format: Book
• Published: BMC, 2009-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>Legislative measures have been identified as one effective way of changing attitude or behaviour towards health care. The aim of this study was to describe trends in patients' complaints for medical issues; to evaluate the contr...