Uncertainty and Motivation to Seek Information from Pharmacy Automated Communications

Pharmacy personnel often answer telephones to respond to pharmacy customers (subjects) who received messages from automated systems. This research examines the communication process in terms of how users interact and engage with pharmacies after receiving automated messages. No study has directly ad...

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Bibliographic Details
Main Authors: Michelle Bones (Author), Martin Nunlee (Author)
Format: Book
Published: MDPI AG, 2018-05-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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