Uncertainty and Motivation to Seek Information from Pharmacy Automated Communications

• Main Authors: Michelle Bones (Author), Martin Nunlee (Author)
• פורמט: ספר
• יצא לאור: MDPI AG, 2018-05-01T00:00:00Z.
• נושאים: article
• גישה מקוונת: Connect to this object online.

Pharmacy personnel often answer telephones to respond to pharmacy customers (subjects) who received messages from automated systems. This research examines the communication process in terms of how users interact and engage with pharmacies after receiving automated messages. No study has directly ad...