The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis

The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis

Abstract Background The published literature demands examples of health‐care systems designed with the active engagement of patients to explore the application of this complex phenomenon in practice. Methods This case study explored how the voice of patients was incorporated into the process of rede...

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Main Authors: Elena Lopatina (Author), Jean L. Miller (Author), Sylvia R. Teare (Author), Nancy J. Marlett (Author), Jatin Patel (Author), Claire E. H. Barber (Author), Dianne P. Mosher (Author), Tracy Wasylak (Author), Linda J. Woodhouse (Author), Deborah A. Marshall (Author)
Format: Book
Published: Wiley, 2019-06-01T00:00:00Z.
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3rd Floor Main Library

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