Patients' experiences in the UK: Future strategic directions

• Principais autores: Sophie Staniszewska (Autor), Neil Churchill (Autor)
• Formato: Livro
• Publicado em: The Beryl Institute, 2014-04-01T00:00:00Z.
• Assuntos: article
• Acesso em linha: Connect to this object online.

Over the last decade policy has emphasised the importance of a good patient experience as a cornerstone of high quality health and social care in the UK, with many initiatives attempting to develop patient-centred practice. More recently, the Francis Inquiry has addressed the significant failings in...