Building Connections with Families: Implementation of a Video-Messaging Service in the Neonatal Intensive Care Unit

• Main Authors: Stephanie Bott (Author), Nicole Dantas Fernandez (Author), Janet Narciso (Author), Janet MacAlpine (Author), Nicole Quain (Author), Julia Rettie (Author), Lia Sharpe (Author), Yenge Diambomba (Author), Ayah Al Bizri (Author), Karel O'Brien (Author), Vibhuti Shah (Author)
• Format: Book
• Published: MDPI AG, 2023-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Family involvement is vital to optimize the care of infants in the neonatal intensive care unit (NICU). Various technologies have been used to support communication with parents in the NICU. The purpose of this study was to evaluate the parent and staff experience and perception of the u...