Development and testing of a 25-item patient satisfaction scale for Black South African diabetic outpatients
Although there is general agreement that patient satisfaction is an integral component of service quality, there is a paucity of South African research on reliable and valid satisfaction measures and the effects of health status on satisfaction. A 25-item patient satisfaction scale was developed and...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
AOSIS,
2002-09-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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Internet
Connect to this object online.3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |