Relationship between the quality of service provided through store-and-forward telemedicine consultations and the difficulty of the cases -- implications for long-term quality assurance

• Main Authors: Richard eWootton (Author), Joanne eLiu (Author), Laurent eBONNARDOT (Author)
• Formato: Livro
• Publicado em: Frontiers Media S.A., 2015-09-01T00:00:00Z.
• Assuntos: article
• Acesso em linha: Connect to this object online.

We examined the difficulty of telemedicine cases and the quality of the resultant consultation in a mature store-and-forward telemedicine network. A random sample of ten telemedicine cases was selected from those occurring over a three-month period (5% of the workload) and they were scored by three...