The influence of socio-demographic characteristics on respondents' perceptions of healthcare service quality

Introduction: Service quality is the customer's subjective assessment that plays an increasingly important role as an element of competitive advantage in the health sector. Aim: The main purpose was to determine whether the selected socio-demographic characteristics had a considerable impact on...

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Main Authors: Stanisław Manulik (Author), Piotr Karniej (Author), Joanna Rosińczuk (Author)
Format: Book
Published: Kazimierz Wielki University, 2018-12-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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