The influence of socio-demographic characteristics on respondents' perceptions of healthcare service quality
Introduction: Service quality is the customer's subjective assessment that plays an increasingly important role as an element of competitive advantage in the health sector. Aim: The main purpose was to determine whether the selected socio-demographic characteristics had a considerable impact on...
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| Main Authors: | , , |
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| Format: | Book |
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Kazimierz Wielki University,
2018-12-01T00:00:00Z.
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