Am I seeing things through the eyes of patients? An exercise in bolstering patient attentiveness and empathy

Abstract Background Modern marketing thought heavily emphasizes the need for healthcare providers to possess a customer orientation, placing patients at the focal point of attention within health and medical establishments. This has motivated significant investments in tools and techniques that fost...

Full description

Saved in:
Bibliographic Details
Main Authors: James K. Elrod (Author), John L. Fortenberry (Author)
Format: Book
Published: BMC, 2018-12-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available