Current experience and future potential of facilitating access to digital NHS primary care services in England: the Di-Facto mixed-methods study

• Main Authors: Gary Abel (Author), Helen Atherton (Author), Jon Sussex (Author), Nurunnahar Akter (Author), Abodunrin Q Aminu (Author), Wiktoria Bak (Author), Carol Bryce (Author), Christopher E Clark (Author), Emma Cockcroft (Author), Hamish Evans (Author), Evangelos Gkousis (Author), Georgia Jenkins (Author), Caroline Jenkinson (Author), Nada Khan (Author), Jeffrey Lambert (Author), Brandi Leach (Author), Christine Marriott (Author), Jennifer Newbould (Author), Sarah Parkinson (Author), Jo Parsons (Author), Emma Pitchforth (Author), Laura Sheard (Author), Stephanie Stockwell (Author), Chloe Thomas (Author), Bethan Treadgold (Author), Rachel Winder (Author), John L Campbell (Author)
• Format: Book
• Published: NIHR Journals Library, 2024-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background Current National Health Service policy in England encourages enhanced digital access in primary care service provision. In this study, we investigate 'digital facilitation' - that range of processes, procedures and personnel which seeks to support National Health Service primary...