Impact of the Japanese 5S management method on patients' and caretakers' satisfaction: a quasi-experimental study in Senegal

• Main Authors: Shogo Kanamori (Author), Marcia C. Castro (Author), Seydou Sow (Author), Rui Matsuno (Author), Alioune Cissokho (Author), Masamine Jimba (Author)
• Format: Book
• Published: Taylor & Francis Group, 2016-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: The 5S method is a lean management tool for workplace organization, with 5S being an abbreviation for five Japanese words that translate to English as Sort, Set in Order, Shine, Standardize, and Sustain. In Senegal, the 5S intervention program was implemented in 10 health centers in two...