Lean Six Sigma Methodology in the Implementation of a Standardized Health Literacy Assessment in a Safety Net Internal Medicine Residency Clinic

Background: Lean Six Sigma is a set of techniques intended to improve processes by greatly reducing the probability that errors will occur. The Lean Six Sigma approach was used to engage staff and clinicians in standardizing the assessment of patient health literacy in an academic safety net clinic....

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Main Authors: Rose Penix (Author), James Kish (Author), Matthew Gustovich (Author), Michelle Cudnik (Author)
Format: Book
Published: SLACK Incorporated, 2019-02-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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