Impact of hospital characteristics on patients' experience of hospital care: Evidence from 14 states, 2009-2011
This paper uses patient responses to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey for three years (2009-2011) from 1,333 acute-care hospitals in fourteen states to analyze patterns in 10 hospital-reported patient experience-of-care scores by 29 characteristics...
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Main Authors: | Emily Johnston (Author), Kenton Johnston (Author), Jaeyong Bae (Author), Jason Hockenberry (Author), Ariel Avgar (Author), Arnold Milstein (Author), Sandra Liu (Author), Ira Wilson (Author), Edmund Becker (Author) |
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Format: | Book |
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The Beryl Institute,
2015-11-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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