THE INFLUENCE OF EXTERNAL FACTORS ON OBEDIENCE TO COLLECT THE REPORT OF MINIMUM SERVICE STANDARD AT SURABAYA HAJJ GENERAL HOSPITAL

Introduction: Quality is the suitability between the work carried out and the standards or requirements that have been set. As a quality guideline, hospitals in Indonesia use minimum service standards. Based on the operational report of Surabaya Hajj General Hospital in 2016, it shows that 62.09% of...

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Main Authors: Silvia Putri Sintia Dewi (Author), Inka Kartika Ningsih (Author), Thinni Nurul Rohmah (Author)
Format: Book
Published: Universitas Airlangga, 2022-11-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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