Text Mining and Natural Language Processing Approaches for Automatic Categorization of Lay Requests to Web-Based Expert Forums
BackgroundBoth healthy and sick people increasingly use electronic media to obtain medical information and advice. For example, Internet users may send requests to Web-based expert forums, or so-called "ask the doctor" services. ObjectiveTo automatically classify lay requests to an Interne...
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JMIR Publications,
2009-07-01T00:00:00Z.
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