Contextual and individual factors associated with dissatisfaction with the Brazilian Unified National Health System, 2011-2012

• Main Authors: Lúcia Gimenes Passero (Author), Jessye Melgarejo do Amaral Giordani (Author), Fernando Neves Hugo (Author), Vanessa Bielefeldt Leotti Torman (Author), Suzi Alves Camey (Author), Juliana Balbinot Hilgert (Author)
• Format: Book
• Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz.
• Subjects: article
• Online Access: Connect to this object online.

Abstract: User satisfaction is known to be related to quality of healthcare. The aim of this study was to evaluate the influence of contextual and individual factors associated with user dissatisfaction with the Brazilian Unified National Health System (SUS). This was a cross-sectional multilevel st...