Key nodes affecting patient satisfaction in a cross-regional referral service process: an empirical analysis study in Sichuan

Abstract Background The referral service is a significant component of healthcare reform in China, and the measurement of patient satisfaction with the referral service process will help to improve the quality of referral medical delivery. Furthermore, the referral service in China includes inter-in...

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Main Authors: Xinli Zhang (Author), Tianjin Wang (Author), Yu Yu (Author), Shuzhen Zhao (Author)
Format: Book
Published: BMC, 2018-11-01T00:00:00Z.
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3rd Floor Main Library

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