Intelligent approaches to performance support

Electronic performance support systems provide an important method of meeting on-demand educational and training requirements. They also provide efficient and effective ways of enabling the knowledge and expertise within an organization to be shared. This paper discusses the design of a distributed...

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Bibliographic Details
Main Authors: Ashok Banerji (Author), Stephen Richards (Author), Philip Barker (Author)
Format: Book
Published: Association for Learning Technology, 1994-12-01T00:00:00Z.
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Summary:Electronic performance support systems provide an important method of meeting on-demand educational and training requirements. They also provide efficient and effective ways of enabling the knowledge and expertise within an organization to be shared. This paper discusses the design of a distributed electronic performance support system and the ways in which 'intelligent agents' based on expert systems and neural networks can be used to locate and share distributed expertise. A case study illustrating our approach to the implementation and use of intelligent agents is presented.
Item Description:10.3402/rlt.v2i1.9575
2156-7069
2156-7077