Pengembangan dan Implementasi Total Quality Management pada Sistem Layanan Akademik

he study is intended to create a model for developing and implementing TQM and increasing the quality of academic service system at the State University of Malang. It is an action research involving those directly working in the academic service system. The findings indicate that the model for devel...

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Bibliographic Details
Main Authors: Achmad Supriyanto (Author), Zaini Rohmad (Author)
Format: Book
Published: Universitas Negeri Malang, 2016-02-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available