Benchmarking outcomes on multiple contextual levels in lean healthcare: a systematic review, development of a conceptual framework, and a research agenda

• Main Authors: Elina Reponen (Author), Thomas G. Rundall (Author), Stephen M. Shortell (Author), Janet C. Blodgett (Author), Angelica Juarez (Author), Ritva Jokela (Author), Markku Mäkijärvi (Author), Paulus Torkki (Author)
• Format: Book
• Published: BMC, 2021-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Reliable benchmarking in Lean healthcare requires widely relevant and applicable domains for outcome metrics and careful attention to contextual levels. These levels have been poorly defined and no framework to facilitate performance benchmarking exists. Methods We systematically...