Implementing a digital patient feedback system: an analysis using normalisation process theory

• প্রধান লেখক: Bie Nio Ong (লেখক), Damian Hodgson (লেখক), Nicola Small (লেখক), Papreen Nahar (লেখক), Caroline Sanders (লেখক)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: BMC, 2020-05-01T00:00:00Z.
• বিষয়গুলি: article
• অনলাইন ব্যবহার করুন: Connect to this object online.

Abstract Background Patient feedback in the English NHS is now widespread and digital methods are increasingly used. Adoption of digital methods depends on socio-technical and contextual factors, alongside human agency and lived experience. Moreover, the introduction of these methods may be perceive...