KUALITAS PELAYANAN PENDIDIKAN DALAM MENGANALISIS KEPUASAN MAHASISWA PADA PROGRAM STUDI PENDIDIKAN MATEMATIKA

Service quality is an evaluation of the results of the process of comparing the services that consumers have received with the service they expect. Based on the results of observations that have been made found several student complaints about poor service quality, including in the form of facilitie...

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Bibliographic Details
Main Authors: Atica Puspitaningtyas (Author), Rubhan Masykur (Author), Siska Andriani (Author)
Format: Book
Published: Universitas Muhammadiyah Metro, 2019-05-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available