Peningkatan Kepuasan Pasien BPJS Melalui Peningkatan Empati Perawat
Patient satisfaction is an important element in providing better service. Patient satisfaction can be achieved by increasing nurse caring behavior. A high level of nurse empathy can be a predictor of caring attitudes possessed by nurses. This study used a quantitative associative analytic research d...
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Persatuan Perawat Nasional Indonesia Jawa Tengah,
2018-11-01T00:00:00Z.
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