The Impact of Quality Service Provided by SRM Hospital on Outpatients
Consumer's perceptions about the health care services play an important role when choosing a hospital. The quality of service is crucial to both the outpatients and the service providers. The dimensions of the service quality are reliability, responsiveness, assurance, empathy, and tangibles. C...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
Centre for Behaviour and Wellness Advocacy,
2015-04-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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