A single, complete touch: Population health, the health contact center, and the patient experience

As healthcare organizations turn to population health in order to more effectively manage the health and well-being of their patients, many need to ensure that these new strategies include a directive to improve the patient experience. Fortunately, healthcare systems can turn to an existing entity w...

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Bibliographic Details
Main Authors: Fran Horner (Author), Susan Marks (Author)
Format: Book
Published: The Beryl Institute, 2015-11-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available