Self Service Technology, Kualitas Layanan Jasa, Pemasaran Hubungan (Relationship Marketing) terhadap Loyalitas Nasabah melalui Kepuasan Nasabah Bank BCA KCP Kupang Jaya Surabaya
This study aims to determine the effect of self service technology, service quality, relationship marketings on customer loyalty through customer satisfaction. This study uses the subject of Bank BCA KCP Kupang Jaya Surabaya and data analysis using quantitative analysis with...
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| Main Authors: | , |
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| Format: | Book |
| Published: |
STKIP PGRI Situbondo,
2023-01-01T00:00:00Z.
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| Subjects: | |
| Online Access: | Connect to this object online. |
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Internet
Connect to this object online.3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |