Testing accelerated experience-based co-design: a qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement

• Main Authors: Louise Locock (Author), Glenn Robert (Author), Annette Boaz (Author), Sonia Vougioukalou (Author), Caroline Shuldham (Author), Jonathan Fielden (Author), Sue Ziebland (Author), Melanie Gager (Author), Ruth Tollyfield (Author), John Pearcey (Author)
• Format: Book
• Published: National Institute for Health Research, 2014-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Measuring, understanding and improving patients' experiences is of central importance to health care systems, but there is debate about the best methods for gathering and understanding patient experiences and how to then use them to improve care. Experience-based co-design (EBCD) ha...