The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study

• Main Authors: Hyojin Chin (Author), Hyeonho Song (Author), Gumhee Baek (Author), Mingi Shin (Author), Chani Jung (Author), Meeyoung Cha (Author), Junghoi Choi (Author), Chiyoung Cha (Author)
• Format: Book
• Published: JMIR Publications, 2023-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundArtificial intelligence chatbot research has focused on technical advances in natural language processing and validating the effectiveness of human-machine conversations in specific settings. However, real-world chat data remain proprietary and unexplored despite their growing popularity,...