Virtual conversational agents versus online forms: Patient experience and preferences for health data collection

• Main Authors: Hiral Soni (Author), Julia Ivanova (Author), Hattie Wilczewski (Author), Alexandra Bailey (Author), Triton Ong (Author), Alexa Narma (Author), Brian E. Bunnell (Author), Brandon M. Welch (Author)
• Format: Book
• Published: Frontiers Media S.A., 2022-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

ObjectiveVirtual conversational agents, or chatbots, have emerged as a novel approach to health data collection. However, research on patient perceptions of chatbots in comparison to traditional online forms is sparse. This study aimed to compare and assess the experience of completing a health asse...