Evaluating User Experiences of the Secure Messaging Tool on the Veterans Affairs' Patient Portal System

Evaluating User Experiences of the Secure Messaging Tool on the Veterans Affairs' Patient Portal System

BackgroundThe United States Department of Veterans Affairs has implemented an electronic asynchronous "Secure Messaging" tool within a Web-based patient portal (ie, My HealtheVet) to support patient-provider communication. This electronic resource promotes continuous and coordinated patien...

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Main Authors: Haun, Jolie N (Author), Lind, Jason D (Author), Shimada, Stephanie L (Author), Martin, Tracey L (Author), Gosline, Robert M (Author), Antinori, Nicole (Author), Stewart, Max (Author), Simon, Steven R (Author)
Format: Book
Published: JMIR Publications, 2014-03-01T00:00:00Z.
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