Evaluating User Experiences of the Secure Messaging Tool on the Veterans Affairs' Patient Portal System

• Main Authors: Haun, Jolie N (Author), Lind, Jason D (Author), Shimada, Stephanie L (Author), Martin, Tracey L (Author), Gosline, Robert M (Author), Antinori, Nicole (Author), Stewart, Max (Author), Simon, Steven R (Author)
• Format: Book
• Published: JMIR Publications, 2014-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundThe United States Department of Veterans Affairs has implemented an electronic asynchronous "Secure Messaging" tool within a Web-based patient portal (ie, My HealtheVet) to support patient-provider communication. This electronic resource promotes continuous and coordinated patien...